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FAQS

Q: Are you a trading company or factory?

A: We are the factory not trading company, but we have export license can export directly for you.

Q: I'm looking for some products which is not shown on your website, can you make order with my LOGO?

A: Yes, OEM order is available. Our R&D department can even develop a new product for you if you need.

Q: Do you have certificates?

A: Yes, we have CE, REACH, ROSH, FCC, PSE, etc.

Q: What is your MOQ? 

A: Normally, OEM quantity is 1000pcs. the specific model and quantity can be negotiated

Q: What is your delivery time?

A: 20-35 work days for OEM order.

Q: Do you offer guarantee for the products?

A: Yes, we offer 1 year warranty to our products.

Q: Can you accept the third party inspection for QC?

A: Yes, we are welcome you to inspection our factory and products.

Q: Can we get a sample?

A: Yes, our samples is available for you to test our quality, The sample fee can be negotiated with our sales staff.

Q: How’s order processed?

* Place order with sales;
* Sample making for confirmation before mass production;
* After sample confirmed, mass production start;
* Goods are finished, inform buyer to make payment for balance;
* Delivery.
* After-sales service.